Practice Interview Questions: Standard Chartered Client Coverage Internships

Company : Standard Chartered
Location : Johannesburg, South Africa

Read the Job Description

NB. These interview questions are provided as a preparation guide to help candidates understand the types of topics and competencies that may be assessed during the interview.

Career Motivation & Understanding of the Bank

These questions assess motivation, interest in client-facing banking roles, and understanding of the organisation.

  • What motivated you to apply for the Client Coverage Internship at Standard Chartered?
  • When researching Standard Chartered, what did you learn about its global footprint and areas of focus?
  • Why are you interested in Corporate and Investment Banking rather than another area of banking?
  • What attracts you to a role that involves working closely with clients and internal teams?
  • How do you think this internship supports your long-term career goals?

 

Commercial Awareness & Learning Readiness

These questions assess business awareness, curiosity, and ability to learn in a complex environment.

  • Why is building strong client relationships important in banking?
  • How do banks add value to corporates, institutions, and governments?
  • How would you approach learning about financial products you have not encountered before?
  • Why is collaboration important when delivering solutions to clients?
  • How can interns add value while still learning on the job?

 

Professional Behaviour & Team Collaboration

These questions assess communication, teamwork, adaptability, and professionalism.

  • Tell us about a time you worked with others to solve a problem.
  • Describe a situation where you had to communicate clearly with different stakeholders.
  • Give an example of how you managed competing priorities or deadlines.
  • Tell us about a time you received feedback and how you responded.
  • Describe a situation where professionalism or accountability was important.

 

Structuring Strong Interview Answers (STAR Method)

This section assesses your ability to communicate experiences clearly and logically.

STAR explained:

  1. Situation: Describe the context
  2. Task: Explain your responsibility
  3. Action: Describe what you did
  4. Result: Share the outcome and what you learned

Sample Intern Answer:

  1. Situation: During my studies, I worked on a group project analysing a business case.
  2. Task: I was responsible for researching client needs and presenting key findings.
  3. Action: I gathered information, worked closely with my team, and contributed to the final presentation.
  4. Result: The project was successful, and I strengthened my analytical and communication skills.

 

Presenting Academic and Informal Experience

This section assesses how well you translate non-work experience into workplace-relevant skills.

Standard Chartered recognises that many candidates may not yet have formal work experience. You may use examples from:

  • University or college assignments
  • Group projects or presentations
  • Student societies or leadership roles
  • Volunteer or community initiatives
  • Part-time or casual work

Focus on problem-solving, communication, teamwork, and learning ability.

 

Common Internship Interview Mistakes to Avoid

  • Not understanding the bank or its global role
  • Giving general answers without examples
  • Struggling to explain why Client Coverage interests you
  • Ignoring teamwork and collaboration in answers
  • Poor preparation or lack of commercial awareness

 

Interview Preparation Checklist

  • Research Standard Chartered and its CIB business
  • Understand what Client Coverage teams do
  • Prepare 2–3 STAR-based examples
  • Be ready to discuss teamwork and learning
  • Dress professionally and arrive early
  • Prepare a thoughtful question for the interview panel

 

Here's a list of Interview Questions specifically tailored to Standard Chartered’s Client Coverage team within Corporate & Investment Banking (CIB). These questions focus on client relationships, cross-border banking, and solution-driven thinking, not generic finance.

 

Client Coverage - Specific Interview Questions (Standard Chartered)

These questions assess understanding of Client Coverage, relationship management, and how the bank supports clients across markets.

  • What do you understand by the role of a Client Coverage team within Corporate and Investment Banking?
  • Why is relationship management critical when working with corporate, institutional, or government clients?
  • How do you think a global bank like Standard Chartered adds value beyond providing financing?
  • Why is collaboration between Client Coverage teams and product specialists important?
  • How does Standard Chartered’s presence in emerging markets influence the way it serves clients?

Client - Focused Thinking & Commercial Awareness

These questions assess problem-solving, commercial judgement, and client-centric mindset.

  • How would you approach understanding a client’s business before proposing a solution?
  • Why is it important to understand a client’s industry and operating environment?
  • How do working capital and cash management solutions support a client’s day-to-day operations?
  • What challenges do multinational clients face when operating across different countries?
  • How can banks support sustainable and long-term client outcomes rather than short-term gains?

Working in a Global, Matrix Banking Environment

These questions assess adaptability, communication, and comfort with complexity.

  • How would you work effectively with colleagues in different countries or time zones?
  • Why is clear communication important when working across multiple teams?
  • How do you manage tasks when several stakeholders are involved?
  • What skills are important for working in a fast-paced, global banking environment?
  • How would you handle a situation where client expectations differ from internal constraints?

 



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