CTICC: Sales Internship (Tourism or Hospitality Management Graduates)

The main purpose: To render administrative support to the International and National Sales Team. Assist with reporting, circulating of information, conduct research, assist with lead generation for future business.

Reporting to the: Manager: National Sales

Responsibilities:

• Assisting the Sales Executives daily with taking telephone calls, availability checks or general client queries.
• Compiling customised quotes.
• Booking events in EBMS.
• Requesting internal and external supplier quotes and following up on 24hr turnaround times.
• Respond to sales enquiries within 24 hours.
• Coordinate and conduct site inspections.
• Provide administrative assistance with sales related projects.
• Assist with the completion of SBD Documents for Government bookings and sign off from the Manager National Sales.
• Drawing up of discount policy forms where negotiations have taken place for sign off by management.
• Prepare correspondence, weekly reports.
• Generating requisitions and following up on payments for all elements of short-term events on behalf of Sales Executives.
• Liaising with the relevant departments regarding additional special needs of short-term events as requested by the client on behalf of the department.
• Compile other reports relating to the department.
• Maintain the CTICC contact database on EBMS.
• Ensure that all invoices are captured in EBMS, and requisitions are raised for approval.
• Ensure proper filing of pertinent documents according to ISO processes and standards.
• Calendar management: scheduling of meetings.
• Assist with preparation for International and National Sales Meeting, minutes, and preparation reports.
• Assist Head of Sales in managing office administrative and other related administrative duties as assigned.
• Lead generation through research by focusing on the identified market segments within the International and National and especially focus on the key sectors.
• Assist with arranging meetings for trade shows, workshops, and sales missions.
• Assist with follow up activities after trade shows, workshops, and sales missions.
• Compile guest lists.
• Send out invitations and manage RSVP’s.
• Co-ordinate suppliers: i.e. Décor, AV.
• Liaise with Operations Department regarding set up, catering and bar requirements.
• Arrange for gifts.
• Welcome guests upon arrival to event.
• Send out thank you notes, post event.

Requirements:

• Diploma / Degree in Tourism or Hospitality Management (NQF Level 6 or higher).
• Computer literate in MS Office.

Skills and Competencies:

• Be flexible in your approach, be proactive.
• Be able to use your own initiative.
• Be able to work accurately under pressure.
• Be detail oriented.
• Be trustworthy.
• Have excellent interpersonal skills.
• Have excellent planning and organizational skills.