Department of Home Affairs: Entry level Mobile Officer

The Department of Home Affairs invites unemployed youth to apply for the following Government entry level Jobs / positions.

Position Title: Mobile Officer

Job level: Grade 12 / Junior / Entry level SA Government Jobs

Stitpend: R308 154 - R362 994 per annum (Level 07)

Location and Reference Numbers:

• Gauteng: Medium Office: Heidelberg Ref No: HRMC 26/24/4
• Eastern Cape: Medium Office: Humansdorp - Ref No: HRMC 26/24/1
• Eastern Cape: Medium Office: Cleary Park - Ref No: HRMC 26/24/2
• Eastern Cape: PSP: Stutterheim - Ref No: HRMC 26/24/3
• KwaZulu-Natal: Large Office: Ethekwini - Ref No: HRMC 26/24/5
• KwaZulu-Natal: Medium Office: Kokstad - Ref No: HRMC 26/24/6
• KwaZulu-Natal: Medium Office: Nongoma - Ref No: HRMC 26/24/7
• Limpopo: Large Office: Polokwane - Ref No: HRMC 26/24/8
• Limpopo: Medium Office: Groblersdal - Ref No: HRMC 26/24/9
• Limpopo: PSP: Praktiseer - Ref No: HRMC 26/24/10
• Mpumalanga: Medium Office: Mapulaneng - Ref No: HRMC 26/24/11
• Mpumalanga: Medium Office: Mkobola - Ref No: HRMC 26/24/12 
• Northern Cape: Large Office: Kuruman - Ref No: HRMC 26/24/13
• Northern Cape: Medium Office: Jan Kempdorp - Ref No: HRMC 26/24/14 
• Northern Cape: Medium Office: Springbok - Ref No: HRMC 26/24/15
• Northern Cape: Medium Office: Calvinia - Ref No: HRMC 26/24/16
• Northern Cape: Medium Office: Prieska - Ref No: HRMC 26/24/17
• Western Cape: Medium Office: Beaufort-West - Ref No: HRMC 26/24/18 
• Western Cape: PSP: Vredenburg - Ref No: HRMC 26/24/19
• Western Cape: Medium Office: Vredendal - Ref No: HRMC 26/24/20

Responsibilities:

The successful candidate will be responsible for the following specific tasks:

• Supervise and administer the daily operations of Civic Services functions within the Mobile Offices, Identity Document, Birth, Marriage and Death (BMD) and Passport application processes.
• Supervise and monitor operations in different service points.
• Management of queues for clients visiting the office and daily operation of the office.
• Ensure that the Mobile Office is properly maintained and examined to render services.
• Perform daily trips and post-trip vehicle inspections and ensure that the Mobile Unit is in the best safety condition at all times.
• Implement effective risk and compliance in line with the relevant practices.
• Facilitate the provision of client services to service points.
• Operate the specialised equipment in the front and back office as required.
• Drive the mobile unit to the required service point and ensure that the mobile unit is set up at the required location at the scheduled time.
• Ensure that clients embark and disembark (i.e. disabled clients) the mobile units where required.
• Maintain relationship with various internal and external stakeholders.
• Comply with relevant Civic Services frameworks. Supervision of resources (human and physical) within the unit.

Requirements:

• An undergraduate qualification in:

1. Public Administration
2. Administration
3. Public Management
4. Business Administration
5. Administrative Management
6. Operations
7. Human Resources
8. Business Management
9. Bachelor of Arts
10. A qualification with majors in Industrial Psychology and Public Administration

• A valid driver’s licence (Code 10) and a valid Professional Driving Permit (PDP).

Advantageous:

• An NQF level 7 qualification will be an added advantage.
• One year clerical experience will be an added advantage
• Experience in client and customer service environment will be an added advantage

Knowledge:

• Basic knowledge of Public Service Regulations.
• Basic knowledge of the Departmental Legislation and Prescripts (Civic Services).
• Basic knowledge of Human Resource Regulatory Framework Knowledge of Civic Services Operations.
• Basic knowledge of Civic Services Prescripts.

Skills and Competencies:

• Communication and sound interpersonal skills.
• Time management.
• Problem solving skills.
• Planning and organizing.
• Supervisory skills.
• Basic Report writing skills.
• Basic Computer literacy.