merSETA: Entry level Administrator

Position Title: Administrator: Admin & Certification (B5)

Reference Number: AAC/HO/12/07/24

Salary: R24 264,25 per month

Duration: 12 months contract 

Purpose: The position is responsible for providing effective, efficient, and sound administration services within the Learning Programmes and Quality Assurance Department as well as to providing support to the Specialists and Managers in the Department.

Responsibilities:

• Sound effective and efficient administration of all records and information to enable easy accessibility, accuracy, and comprehensiveness of information.
• Accurate capturing of information on the system, ensuring the database is kept up to date. Ensuring attention to detail in all aspects of the tasks.
• Ensure well organized, up-to-date electronic filing system is implemented and maintained.
• Update files with current and relevant information and get approval for disposal of outdated documents. Handle, report and respond to stakeholder queries and complaints.
• Perform administrative tasks related to all functions in Learning Programmes and Quality Assurance Department and provide secretarial support in the Department.
• Efficiently and effectively prepare documentation and reports for committees, meetings, and other forums as applicable
• Efficiently and effectively coordinate meetings, ensuring sufficient preparations, attendance registers and minutes as applicable
• Provide administrative support for provider accreditation, Verification Reports, Processing of Learner SOR, and learner certification, including trade test certificate applications.
• Prepare various daily, weekly, monthly, and quarterly and ad-hoc reports for various submissions.
• Timely prepare and print certificates for distribution ensuring adherence to protocols
• Verify supporting documentation for authenticity.
• Capture and conduct quality assurance of informat

Requirements:

• Diploma / Degree (NQF Level 6 or higher) in:

1. Business Administration
2. Office Administration
3. Commerce
4. Project Management
5. Training or Related field

• 1 year experience in administration within a similar environment

Technical and Competence skills:

• Customer Service Orientation Skills
• Communication Skills
• Collaboration and teamwork Skills
• Attention to Detail Skills