OUTsurance: IT Help Desk Internship Programme 2025

The internship is a structured work-based program, affording unemployed graduates work experience in our company. The successful applicants will enter into a 12-month fixed term Internship agreement (not an employment contract) with the company and receive a stipend. 

Responsibilities:

• Supporting of all OUTsurance’s in-house programs,
• Keep abreast of the latest technology in the industry, both Hardware and Software.
• Support of basic voice enquiries Support of all (desktop) Microsoft Applications
• Ability to guide Staff members on technical issues
• Technical knowledge sharing amongst all support team members and ensuring effective communication within the rest of the team
• Build a relationship with the users and ensuring that the customer’s needs are met,
• Preventative maintenance Administration – Procedures.

Education Requirements:

Must have any of the following:

• Information Technology
• Information Systems
• Or relevant IT qualification (Degree or Diploma)
• A+ Certificate 

Selection Criteria: 

• Be a South African citizen 
• Not previously part of an internship/learnership with INSETA 
• Be between the ages of 18 & 35 
• Unemployed in the last 2 months