Tracker: System Support Learnership Programme 2025

Tracker Connect is offering the opportunity of a lifetime to 8 of South Africa's young people with great potential, through a System Support Learnership Programme NQF Level 5 which will be based at Tracker Head Office in Johannesburg, to start 01 February 2025.

The purpose of the Learnership is to capacitate young unemployed youth with IT skills, experience and knowledge required to deliver excellent service.

Key Outputs: This learning intervention is a full qualification which consists of structured unit standard-based learning combined with practical/workplace experience which totals to 147 credits. After having gone through the qualification the young people will be equipped with the following competencies:

• Ability to use logical methodology to troubleshoot the common types of hardware and software problems typically encountered in the day-to-day operations of an organisation.
• Ability to understand the role of technology in the business context.
• Ability to create integrated technology-based communication systems for improved business effectiveness.
• Ability to store, manage and retrieve knowledge (data) efficiently and effectively to meet organisational requirements.
• Ability to ensure secure information systems that will serve to protect the business from data loss and breaches of integrity.
• Ability to design and reflect business structure in IT Systems appropriately in order to optimise operating efficiencies, flows of data and resource utilisation within the structure.
• Ability to mobilise technical and technology-based resources to solve business problems in a specified context.
• Ability to perform cost effectively and efficiently in technology-based projects.
• Ability to manage customer relations appropriately.
• Ability to operate effectively within a change, release and configuration process.
• Ability to utilise technology-based research tools and knowledge-base repositories.
• Ability to identify and communicate business opportunities appropriately.
• Ability to install, support and maintain end-user applications

Requirements:

• Be a South African Citizen in possession of a valid SA ID
• Ages between 18 and 35 with no Criminal Record
• Matric and a Technical Support NQF level 4 qualification or equivalent
• Currently be unemployed
• Excellent interpersonal skills
• Detail orientation
• Desire and potential to learn
• The ability to cope with a constant changing and pressurised environment
• The ability to work in an environment where multi skilling is required
• Basic computer skills