Senwes: Trainee Opportunity 2025

Senwes Equipment is looking for a Trainee: Sales Clerk to deliver an effective spares sales service to customers, ensuring customer satisfaction and contributing to the sales process.

Responsibilities:

• Establish and maintain good relations with customers.
• Record and report specific customer needs and requests.
• Handle customer queries and complaints in a professional manner.
• Maintain positive relationships with suppliers to ensure smooth operations.
• Process and handle customer orders accurately and efficiently.
• Identify and order spare parts according to customer needs.
• Perform counter sales and provide efficient after-sales service in line with company policies.
• Promote sales through parts-related telephone calls.
• Learn and assist in promoting parts sales during exhibits.
• Identify and report lost sales to the management team.
• Ensure stock and the work area remain neat and clean at all times.
• Learn and assist in merchandising stock and support the sales clerks in this duty.
• Pack and pick stock from the shelves efficiently.
• Perform ongoing stock balancing to ensure stock levels are maintained.

Requirements:

• Grade 12 / National Senior Certificate (Matric).

NB. Experience in the agriculture parts environment will be Advantageous

Skills and Knowledge:

• Basic technical knowledge and product knowledge related to parts sales.
• Basic understanding of stock control processes.
• Basic understanding of parts catalogues and Equip system.
• Sound understanding of the agri-mechanisation industry.
• Strong selling skills and customer service capabilities.
• Excellent communication and interpersonal skills.
• Computer literacy and basic financial skills.
• Good judgement and problem-solving abilities.