Office of the Pension Funds Adjudicator (OPFA): ICT Internship Programme 2026

The Office of the Pension Funds Adjudicator (OPFA) is inviting graduates who are interested in pursuing a career in the Information and Communication Technology (ICT) field to apply for its ICT Internship opportunity.

Responsibilities:

• Assist with troubleshooting of computer hardware and applications.
• Log and classify ICT incidents and service requests and ensure that they are resolved in a timely manner.
• Provide support for ICT systems and escalate complex issues to senior personnel.
• Assist in documenting ICT change requests and releases in line with processes.
• Keeping the ICT documentation in order (electronic and paper).
• Support ICT team members in coordinating tasks or activities within ICT projects.
• Attend ICT meetings and take notes or assist with meeting logistics.
• Engaging with relevant service providers.
• Collecting and organising information to assist with ICT audits.
• Assist with updating of ICT procedures and manuals.
• Help update the ICT asset register, warranties, contracts, etc.
• Updating the ICT risk register.
• Assist in the preparation of  monthly reports (ICT operations, budgets, payments, etc)
• Perform other related duties as assigned by the Supervisor or Line Manager.

Requirements

Tertiary Qualifications (NQF7) in:

• Computer Science
• Information Technology
• or Information Systems

Skills and Competencies:

• Proficiency in MS Office (MS Word, Excel, and Outlook).
• Excellent verbal and written communication skills.
• Attention to details.
• Self-motivated, planning and organising.
• Planning and organising.
• Resilience.
• Ability to analyse, interpret, solve problems and good grasp of ICT terms.
• Ability to express complex concepts.