Eskom: Contact Centre Customer Service Agents
Company : Eskom
Location: Westville, South Africa
Closing date:
06 January 2026
Eskom: Contact Centre Customer Service Agents
Eskom Distribution Division is looking for Contact Centre Service Agents to provide professional customer service using available processes. Department: Customer Services Business Unit: Central East Cluster Location: Westville
Key Responsibilities:
- Handle inbound interactions.
- Handle back-office activities.
- Handle multi-media and outbound activities.
- Provide and improve general customer services.
- Support marketing, sales and customer service processes
- Perform vending, prepaid and easy pay activities.
Requirements:
National Diploma / Degree (NQF6 or higher) in the following areas:
- Commerce
- Business in Finance
- Marketing
- Social Sciences
- Business Management
Skills and Competencies:
- Computer literate
- Time management
- Interpersonal
- Relationship building
- Functional and technical
- Problem solving
- Analytical
- Negotiation
- Communication
- Telephone
- Stress management
How to Apply
Click Here to Apply
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