Mintek: Information Technology Intern

Company : Mintek
Location : Randburg, South Africa
Job Type : Full-Time
Date listed: 23 August 2018

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Job Description


About the Position:

An ICT Intern Technician is responsible for general maintenance of computers and computer equipment and for resolving identified technical problems. 

Intern: Information Technology

Ref: ITS/2018/INT

 

Key performance areas:
Provide Service Desk support to end users within the required response and resolution times.This includes the following areas but not limited to them:

  • Assist with technical-related issues via telephone or e-mail and records issues into the Service Desk Call Tracking system;
  • Install, diagnose, repair, maintain and upgrade all PC hardware and equipment to ensure optimal workstation performance;
  • Utilise remote desktop control tools to troubleshoot/evaluate issues via telephone;
  • Enforces and implements policies and procedures for user logons, access to servers, internet, and other necessary functions as set forth by the Service Desk Controller;
  • Troubleshoot and/or diagnose computer hardware and software operating systems and applications;
  • Connect and set-up office automation equipment, multi-function printers and other peripheral devices;
  • Assist users with issues insofar as their MS Office is concerned but not to train them in the use thereof;
  • Provide user support, limited changes and maintenance on Active Directory;

 

Desired Skills

  • Information technology
  • Graduate

 




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Closing date: 2018-09-02 | Date listed: 2018-08-23 19:47:49 | INTERN | Location : Randburg South Africa