HomeChoice: Sales Assistants

Company : HomeChoice
Location : South Africa
Job Type : Full-Time
Date listed: 01 August 2020

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Job Description

Purpose of the role

To ascertain customers immediate need with regards to customer service and sales.


Key Performance Areas

  • Customer assistance with regards to instalment payments, query resolution, order processing, goods returned
  • Cash Management aligned to policies & procedures
  • Daily administration accurate and timeous aligned to company policies and procedures
  • Ensure customers are attended to on entry to show room
  • Ensure there immediate needs are ascertained, and assist accordingly
  • Ensure customers are assisted at self -help kiosks
  • Ensure that you are up to date with the catalogue and HomeChoice Products
  • Ensure that you are up to date on offers and pricing aligned to catalogue
  • Ensure that your system knowledge with regards to customer sales & service is up to date         
  • Support Visual Merchandising aligned to VM & Housekeeping protocols
  • Ensure that Housekeeping is a priority and facilitated throughout the working day, at opening, and closing
  • Spot checks on opening times
  • Manage Customer returns administration and stock returns to WFS /GR book audits
  • WFS Feedback        
  • Ensure Catalogues are always readily available
  • Ensure that you are up to date with Stock volumes advertised & promotions
  • Ensure that Assessments are documented on customers account.
  • See that assessments are posted and collected timeously.
  • Assist customers with account queries


Attributes & Behaviours

  • Customer focused / centric attitude
  • Performance-driven and results-orientated with a relentless drive to succeed
  • A strong can-do attitude and an energetic positive approach
  • Exceptional attention to detail with a thorough approach to work
  • Excellent listening and interpersonal communication
  • Team player but able to work independently

Qualifications & Accreditations

  • Grade 12 / Matric or Equivalent


Experience & Skills

  • Minimum of 2 year Sales experience within a Retail Environment
  • Effective communication skills (verbal and written)
  • Must be able to work shifts, weekends and public holidays
  • Clear credit and criminal record
  • Must be computer literate (email, internet, word and excel)
  • Excellent telephone and face to face customer etiquette


Please Note: All interviews will be taking place via Microsoft Teams.

How to Apply

Click Here to Apply

Or copy and paste this link: https://www.graduates24.com/Apply/2988

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Closing date: 2020-08-11 | Date listed: 2020-08-01 15:37:22 | INTERN | Location : Nation wide South Africa