KFC: Customer Service Consultant

Company : KFC
Location : South Africa
Job Type : Full-Time
Date listed: 24 February 2021

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Job Description


KFC invites unemployed youth to apply for the following entry level position. 

 

Role poupose: 

  • To provide an excellent service to customers and to expedite KFC products in an efficient, friendly and courteous manner while maintaining a clean and tidy work area
  • To prepare all KFC products in accordance with the KFC standard operating procedures, with strict adherence to Health and Safety standards

 

Available Positions:

  • Customer Facing Team Member
  • Food Service Team Member

 

 

Customer Facing Team Member

Your responsibilities will be:

  • Approach and treat the customer in courteous, friendly and efficient manner as laid down the Service Section of the KFC Manual
  • Prepare products using approved KFC procedures
  • Monitor product quality by checking and acting upon expiration dates and times for products
  • Ensure the correct use of product holding equipment in respect of holding times and temperatures
  • Keep the Customer Service Area  and Front Counter clean and tidy
  • Follow all cash handling procedures as per Company Standards
  • Deal with customer complaints as per KFC procedures and bring any customer complaints to the manager’s attention
  • Adhere to Yum’s culture principles
  • e obsessed about Customer Service by achieving at standard audit results and woowing our customers on every shift
  • Perform other duties from time to time as requested by the Restaurant General Manager/Assistant Manager/Shift Supervisor

Food Service Team Member

Your responsibilities will be:

  • Prepare and cook KFC products using approved KFC standards and procedures when instructed by the manager
  • Portion ingredients and cooked products using approved KFC procedures
  • Hold and monitor product quality by checking and acting upon expiration dates and times for each product
  • Ensure the correct use of product holding equipment in respect of holding times and temperatures
  • Follow all standard procedures and schedules for cleaning and sanitizing food preparation and storage areas equipment and utensils
  • Capture product preparation information and monitor product quality by checking and acting upon expiration dates and times for products
  • Adhere to Yum’s culture principles
  • Be obsessed about product quality by ensuring product is prepared and served to customers as per KFC standards and every customer is satisfied
  • Perform other duties from time to time as requested by the Restaurant General Manager/Assistant Manager/Shift Supervisor


Requirements:

  • Must have Grade 12 / Matric

How to Apply

Click Here to Apply


Or copy and paste this link: https://www.graduates24.com/Apply/3764

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Closing date: 2021-03-06 | Date listed: 2021-02-24 22:13:01 | INTERN | Location : Nation wide South Africa