Capitec Bank: Customer Service Agents

Company : Capitec Bank
Location : South Africa
Job Type : Full-Time
Date listed: 06 May 2021

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Job Description


Capitec Bank: Customer Service Agents

We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry.

 

Responsibilities:

  • Responsible for providing excellent client service by fulfilling and exceeding the client’s expressed need (Save, Transact, Credit and Insure). 
  • Accurately and timeously, gather and capture client information for loan approvals and conduct deposit/enquiry transactions. 
  • Responsible for maintaining skill, knowledge and competency in order to sell Global One in the interest of the client.  
  • Presenting and conducting self in accordance with brand expectations.

 

Qualifications (Minimum)

  • Grade 12 National Certificate / Vocational

 

Skills / Knowledge

  • Basic calculations
  • Retail/consumer service environment
  • Capitec Bank Products
  • Internal business processes and procedures
  • Organisational Policies, including (but not limited to) the Credit Policy
  • Communications Skills
  • Interpersonal & Relationship management Skills


Competencies

  • Adhering to Principles and Values
  • Relating and Networking
  • Persuading and Influencing
  • Presenting and Communicating Information
  • Delivering Results and Meeting Customer Expectations
  • Following Instructions and Procedures

 

Additional Information:

  • Must have access to transport (personal/public)
  • Clear criminal and credit record
  • Flexible and mobile across regions is an advantage
  • Must have fingerprints which are detectable/recognisable on Capitec Bank's internal electronic banking system

How to Apply

Click Here to Apply


Or copy and paste this link: https://www.graduates24.com/Apply/4174

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Closing date: 2021-05-16 | Date listed: 2021-05-06 08:10:47 | INTERN | Location : Nation wide South Africa