RCL Foods: Receptionist

A vacancy exists for a Receptionist at our Baking Division in Benoni. This position will report to the Regional Sales Manager.The successful incumbent will be responsible ensuring effective customer service to the public as well as assisting with various administrative duties within the bakery.

Duties & Responsibilities

• Manage and control all incoming call
• Assist various Departments with administrative duties
• Assist with compiling reports as and when required
• Manage all switchboard functions
• Answer switchboard courteously and timeously
• Handle customer complaints in a professional and courteous manner
• Assist with Price Surveys
• Update Service Level Agreements
• Manage the availability of the Training Centre
• Assist with general office administration and queries
• Relieve Telesales as and when necessary
• Update noticeboards
• Issuing and controlling of Driver’s Invoice books

Requirements:

• Grade 12 certificate
• Minimum 1 year administrative experience
• Excellent computer literacy. Experience with MS Word, Excel and PowerPoint is essential
• Excellent written and verbal communication skills
• Team player
• Good administrative skills
• Must be organised and systems orientated
• Accuracy is essential