Momentum Contact Centre Learnerships 2026

About Momentum

Momentum is a leading South African financial services provider offering solutions in insurance, investments, retirement, savings, and healthcare. The company serves individuals, businesses, and institutions, focusing on long-term financial security and wealth creation. Momentum is known for its client-centric approach, innovation in financial products, and commitment to financial education and transformation within the South African market.

About the Momentum Contact Centre Learnership

Momentum Health is offering an exciting Contact Centre Learnership Programme that will run from 01 May 2026 to 30 April 2027, providing valuable workplace experience and skills development. This learnership offers an opportunity to develop your potential and build a successful future within an industry-leading healthcare business. It is suited to motivated, self-driven individuals who are passionate about delivering excellent client service.

Duties & Responsibilities

• Attend classroom activities and practical on-the-job training aswell as carry out functions in line with the Learnership as required by Momentum Metropolitan
• Acquire knowledge of company products, policies, and procedures in order to be successful at on-the-job training activities
• Compile a Portfolio of Evidence for submission to Sector Education and Training Authority (SETA)
• Complete logbooks for work-based learning
• Complete formative and summative assessments and achievethe required level
• Demonstrate skills in using the company’s systems and understanding operational processes
• Conduct yourself as an employee of Momentum Metropolitan and display the Momentum Group values
• Pass the EISA exam.

Who can Apply?

Eligibility Requirements:

• Completed Grade 12 (Matric)
• Passed Mathematics with 40% or Mathematical Literacy with minimum 60%
• Passed English and another South African language with a minimum of 50%
• Computer Literacy is an advantage
• Unemployed and can commit to a 12-month programme
• Be a South African citizen between the ages of 18 and 30 years
• Be available from 01 February 2026 to 31 January 2027.
• Be able to commute to the workplace on your own
• Not be studying (part-time or full-time) at a tertiary level during the duration of the Learnership
• Not have completed the same Learnership previously

NB. People with disabilities are welcome to apply

Skills and Competencies:

• Demonstrate commitment to working within the medical scheme industry
• Attention to detail
• Ability to work under pressure while being client centric at all times
• Good communication skills with the ability to access and use information
• Ability to think on one's feet and problem solve
• Collaboration and inclusiveness
• Self-management and results-driven