OUTsurance Call Centre Learnerships 2026

About OUTsurance

OUTsurance is a leading South African insurance company, well known for its innovative approach to short-term insurance and customer-focused service. The company offers a range of insurance products, including car, home, business, and life insurance, and is recognised for its strong digital platforms, transparent processes, and commitment to skills development and youth empowerment.

About the Learnership

OUTsurance is inviting unemployed South African youth to apply for its Call Centre Learnership. The learnership is a structured work-based programme, affording unemployed youth the opportunity to gain practical work experience within the company. It provides workplace exposure, skills development, and hands-on practice, helping participants build relevant experience and prepare for future careers in their chosen occupations.

The successful applicants will enter into a fixed term Learnership agreement for 12 months (not an employment contract) with the company and receive a stipend. This is a learning opportunity for the unemployed that has a passion for call centre and would like to gain experience in order to pursue a career in the Financial and Insurance industry

Eligibility Requirements

• Grade 12 / Matric certificate
• A completed Degree/Diploma is beneficial to have but not compulsory
• Computer Literate (MS Office)
• No work experience required
• Be a South African citizen
• Not previously on a Learnership 
• Be between the ages of 18 & 35
• Must be currently Unemployed

Skills and Competencies

The successful individual would need to demonstrate the below listed competencies:

• Very strong interpersonal skills and the ability to build relationships
• Takes initiative
• Engages professionally
• Adapts and responds positively to change
• The ability to multitask and handle stress
• Communication skills
• Self-motivated with a desire to learn