About Life Healthcare
Life Healthcare is one of South Africa’s leading private healthcare groups, operating a nationwide network of hospitals and healthcare facilities. The group provides high-quality acute hospital services, specialised clinical care, and complementary health services, with a strong focus on patient safety, clinical excellence, and sustainable healthcare delivery.
About the Role
A vacancy exists for a Junior Administration Clerk, based at Life Wilgers Hospital reporting to the Admission Supervisor. The successful candidate will be responsible for ensuring delivery of uncompromising quality care in line with Company strategic objectives and applicable Health /Nursing legislation.
Duties & Responsibilities
- Loading of calls to the contact centre
- Loading of calls to Contact centre with rejections.
- Loading of calls to Contact Centre with EU /OP rejections.
- Following up with Contact Centre on outstanding INC numbers
- Liaising with the funders to obtain authorisations.
- Liaising with the case management team with queries of patients and outstanding authorisation.
- Handling of payments and receipting.
- Performing general administrative duties.
- Finalising the EU / OP files
- Correcting IP rejections as required.
- Assisting with answering of phone when required
- Assisting with admitting patients when required
- Assisting with bed bookings when required
- Assisting with opening of pre-admissions
- Assisting with preparing the files for the theatre list when needed.
- Assisting patients to phone for authorisations.
Requirements
- Grade 12 / Matric certificate
- Computer literacy
- An enthusiastic, motivated, well-organized individual with initiative and able to handle pressure.
- Customer service orientated.
- Excellent communication and interpersonal skills are a prerequisite. Teamwork essential.
- Bilingual
The following will be Advantageous
- Knowledge of Imeds and Impilo advantageous
- Prior knowledge and experience of admissions and medical terminology would be advantageous.
- Understanding of the private healthcare industry, its challenges and role players would be an advantage.
Competencies we value
- Problem-solving, analysis and judgement
- Resilience
- Engaging diversity
- Verbal and written communication and presentation
- Influencing
- Excellence orientation
- Ethical behavior
- Building relationships
- Customer responsiveness
- Organizational awareness
How to Apply
Click Here to Apply
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