The Foschini Group Contact Centre Agent Internships 2026
Company : The Foschini Group
Location: Cape Town, South Africa
Closing date:
Not Specified
About the Company
The Foschini Group (TFG) is a leading South African retail group headquartered in Cape Town. The company operates a diverse portfolio of fashion, lifestyle, jewellery, and homeware brands across Africa, the United Kingdom, and Australia. Known for its strong retail presence and customer-focused approach, TFG plays a significant role in the fashion and apparel industry, offering a wide range of products through both physical stores and online platforms.
About the Opportunity
The Foschini Group is offering Contact Centre Agent YES internships, giving young people the chance to build real-world experience in a dynamic retail environment. As part of the team, interns will act as proud brand ambassadors, creating positive customer experiences, listening carefully to customer needs, and offering the best possible solutions.
Responsibilities
- Being an ambassador for our brand and offering amazing Customer experience.
- Exceed Customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
Requirements
- Aged between 18 to 29 years old
- Grade 12 / Matric certificate
- Available and willing to work a fixed term 12 month contract
- Should not have been employed permanently with a single employer continuously for more than 1 year
- Should not be studying full time in the year of employment (April 2026 - April 2027)
- Should not have participated or been registered on the YES programme before
Skills and Competencies
- Passionate about people is a must.
- Target driven and experience focused.
- Being an ambassador for our brand and offering amazing Customer experience.
- Exceed Customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock to ensure the store is ready for our customers at all times.
How to Apply
Click Here to Apply
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